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TERMS AND CONDITIONS

For a full copy of our trade terms and conditions please call the office on 07881815980 / 07825339432 or contact us at sales@osborneandlowe.com

Please read these terms and conditions carefully as they contain important information about your rights and obligations when using this site.

Products (and services) are sold and supplied by Osborne & Lowe ltd.

PAYMENT

Payment can be made by Mastercard, Visa credit & debit cards, American Express, Pay Pal & bank transfer. Payment (cleared funds) must be received by Osborne & Lowe prior to delivery. Non-payment by the due date entitles Osborne & Lowe to cancel the contract or to suspend deliveries without further notice.

PRICE

Osborne & Lowe prices (however communicated) do not constitute an offer.  All retail prices are inclusive of value-added-tax.

LAW OF THE CONTRACT

In the case of legal disputes, the law & the courts of England shall apply.

CUSTOMER ORDER CONDITIONS

Any provisions of the customer’s order which conflict with, or are in addition to, the retail terms and conditions of sale or any special terms of business shall be excluded.

VERBAL AGREEMENTS

Any verbal agreement which does not conform to the present terms, shall not be binding to Osborne & Lowe, unless it has been confirmed by Osborne & Lowe in writing.

PRODUCT SPECIFICATIONS

We sell unique and individual pieces of furniture. These are selected for their aesthetic value and we cannot guarantee their age or provenance. Many items are made from natural materials so please bear in mind that some woods will mellow with age and exposure to light or develop patination with use and will often feature knots and graining. Some marble and stone can bear veins. Leather goods may not be uniform in colour or texture and they will show natural marks, scars and creases on the hide. Fabrics may vary in colour between batch samples and different types will have particular characteristics such as shading in velvets, some are more prone to creasing, pilling or slubs.

These should not be regarded as defects, but individual features which enhance a naturally unique & beautiful product.

ORDERS

At the point of order, we will advise you of an approximate delivery date.  If for any reason the manufacture or supply of your order is delayed through circumstances beyond our control, Osborne & Lowe shall have the right to either suspend deliveries without notice or cancel the contract without liability.  By way of illustration and not of limitation, the following are to be treated as uncontrollable events: strike, lockout, riot, revolution, mobilisation, war, terror attack, epidemic, official regulations, transportation difficulties, working difficulties, machine breakdowns, fires, failure of suppliers, or other causes, whether similar or not.

QUOTATIONS

Quotations are valid until the date specified on the quotation.

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